Refund Policy for Atrangihome.com

At Atrangihome.com, we are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes you may need to return a product, and we’re here to make that process as smooth as possible. Please review the following terms and conditions for our refund policy:

Returns.

1. Customers may return or exchange products within 7 days of the delivery date, provided the items are in their original condition and packaging, unused, and undamaged.

2. To initiate a return, please contact our customer support team with your order number and a brief  explanation of the reason for the return.

3. Our team will review your request and, if approved, will provide you with instructions for returning  the product(s)


Refunds

1. Upon receiving and inspecting the returned product(s), we will issue a refund for the purchase price of the item(s), excluding any shipping fees.

2. Refunds will be processed using the original payment method within 10 business days of receipt and inspection of the returned product(s).
3. Shipping fees are non-refundable unless the return is due to a product defect or error on our part.

Exchanges

1. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item(s).
2. We will process your refund upon receiving and inspecting the returned product(s), in accordance with our refund policy.

Damaged or Defective Items

1. If you receive a damaged or defective product, please contact our customer support team within 7 days of delivery to arrange for a replacement or refund.

2. To help us assess the issue and expedite the process, please provide the following:
    • A brief description of the damage or defect

    • Photos or a video showing the issue (please record the video while unpacking the  product to demonstrate any damage or defect)

We reserve the right to update or modify this refund policy at any time without prior notice. By making a purchase on Atrangihome.com, you agree to the terms and conditions outlined in this refund polic